Prevent PBX Fraud

While no system is invulnerable there are a number of basic measures that can be taken to minimise the risk of fraud: 

What you can do now:

1. CHANGE ALL VOICEMAIL PASSWORDS IMMEDIATELY.
2. Appoint an overall owner of the system to ensure the above is carried out.

3. Call ATS to book a full security check (free of charge if you have maintenance

What ATS can do for you:

1. Bring your software up to the latest level within your current release.
2. Enable call restrictions and barring levels on your system i.e. no call out after 6pm or at weekends
3. Disable unused extensions.
4. Eliminate the possibility of accessing an outside line from the outside through an auto attendant or voicemail. There should be no way of accessing dial tone by dialing into your PBX. 
5. Carry out a full system security audit.

By providing this advice for free we are not assuming any responsibility for the security of your PBX. The security of your phone system is entirly your responsibility and you must take steps to prevent this type of fraud happening to you.

If you are concerned about PBX fraud or would like more information on the issue please contact our ATS Service team on 01-2079500. Please also see information on the ComReg and Garda Bureau of Fraud Investigation websites.