CUSTOMER AREA

At ATS we believe that our customer service is why you are a customer and is our key differentiator. This area contains a variety of useful tools that we hope will enhance our customer service – tools to communicate with our teams in the event of a query or a challenge and tools to allow you to manage your account. As always, we would love to hear your feedback. Please let us know.

CUSTOMER SERVICES PAGES

Webability

access all your billing information online for your calls, lines etc. You will need to register for this service – call us or mail us at voice@ats.ie

GO TO SERVICE

Log a ticket

all support contract holders can log a ticket through this form and receive automatic updates.

GO TO SERVICE

Remote access

please click this button when requested when by an ATS engineer.

GO TO SERVICE

USER GUIDES

Need to know how to do something? Check out our hard copy user guides or some helpful videos.

SECURITY CHECKLIST

Here we have provided a brief checklist to help you to protect your telephone system against phone fraud.

  1. First security item
  2. Second security item
  3. Third security item